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SIX SIGMA BLACK BELT

Course Objectives

  • This course presents Six Sigma and Lean metrics, methods, and systems with an emphasis on their application to all services.
  • The course will comprise:
    • Interactive online lectures
    • Text and special topic reading
    • Individual research
    • Homework assignments
    • Team presentations

Participant's Profile

  • Managers, directors, project managers, business analysts
  • Process engineers, consultants, manufacturing engineers
  • Warehouse, distribution, and logistics specialists from all industries

Requirements to Participants

  • Attendees must have at least two years of relevant full-time work experience.

Course Details

  • Length: 20 hours (5 days)
  • Delivery format: Offline

Certification

Upon successful completion, participants will receive a Six Sigma Black Belt certification from the Six Sigma Institute.

Learning Outcomes

  •  Understand how to apply Six Sigma and Lean tools to achieve higher quality and greater speed in organizational processes.
  •  Grasp the Six Sigma DMAIC processes and tools at a fundamental level.
  •  Recognize the roles and approaches for Lean and Six Sigma implementation in an organization.
  •  Comprehend basic Lean and Design for Six Sigma tools and concepts.

Course Content

Day 1: Define Phase

  • Introduction to Six Sigma & Organizational Goals
  • Step 1: Define the business problem from the customer perspective.
  • Step 2: Set goals & determine resources.
  • Step 3: Map the process & verify with stakeholders.
  • Step 4: Identify customers and their requirements.
  • Step 5: Determine Critical to Quality (CTQ) characteristics.

Case Studies & Examples

Day 2: Measure Phase

  • Focus on project metrics and measurement tools.
  • Step 1: Measure the problem using data.
  • Step 2: Define performance yardstick.
  • Step 3: Evaluate the measurement system.
  • Step 4: Data collection and sample size.
  • Step 5: Capturing Voice of Customer (VOC).
  • Step 6: Prepare a Project Charter.

Case Studies & Examples

Day 3: Analyze Phase

  • Identifying variables that influence outcomes.
  • Step 1: Assess process efficiency.
  • Step 2: Quantify goals.
  • Step 3: Identify variations using historical data.
  • Step 4: Understand Probability & Normal Distributions.
  • Step 5: Conduct Hypothesis Testing.
  • Step 6: Utilize Pareto Chart & Box Plot.

Case Studies & Examples

Day 4: Improve & Control Phase

  • Identifying improvements and process implementation.
  • Step 1: Identify key influencing factors.
  • Step 2: Discover relationships between variables.
  • Step 3: Establish process tolerances & validation.
  • Control Phase: Ensure sustainable performance improvements.
  • Step 4: Validate the measurement system.
  • Step 5: Implement process documentation and audits.
  • Step 6: Use Control Charts.
  • Step 7: Project Take-Off.

Case Studies & Examples

Day 5: Change Management & Leadership

  • Managing change: Dimensions, resistance, and strategies.
  • Leadership skills:
    • Evolution of Leadership.
    • Digital Leaders & Leadership during Crisis.
    • Body Language & Leadership.
    • Challenging the Process.
  • Project Management for Six Sigma:
    • Risk management process.
    • Communication Plan.
    • Stakeholder’s Plan.

Case Studies & Examples